Ruthenium Hair – Terms & Conditions

Last Updated: 21 August 2026

Welcome to Ruthenium Hair. These Terms & Conditions explain how our website operates and how purchases made through our website are handled.

By using the Ruthenium Hair website, you agree to these Terms & Conditions.

1. About Ruthenium Hair

Ruthenium Hair provides information about our hair products, wigs, and related beauty products. Our website may display products and provide links to purchase them through eBay.

Where a product is available for purchase through eBay, clicking the relevant purchase or product link will redirect you to eBay to complete the transaction.

2. Purchases Through eBay

All purchases made through our website via eBay are completed and processed on eBay's platform.

Once you are redirected to eBay, the purchase is subject to:

• eBay's current Terms & Conditions.

• eBay's applicable Buyer and Seller Policies.

• eBay's payment and checkout procedures.

• eBay's applicable returns, refunds, cancellations, and dispute-resolution policies.

• Any other applicable eBay rules and policies governing the transaction.

The eBay terms and policies applicable at the time of your purchase will take precedence over any conflicting information displayed on the Ruthenium Hair website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours, availability, and other information displayed on the Ruthenium Hair website are accurate.

However, product information may change, and colours or appearance may vary depending on your device or screen settings.

Where there is a difference between information displayed on our website and the current product listing on eBay, customers should rely on the current eBay listing at the time of purchase.

4. Prices and Availability

Product prices and availability may change without notice.

The final price, delivery charges, taxes where applicable, and other purchase information will be displayed on eBay before you complete your order.

Ruthenium Hair reserves the right to correct pricing or product information errors where necessary.

5. Payment

Payments for products purchased through eBay are processed through eBay's approved payment system.

Ruthenium Hair does not collect or store your eBay payment card or payment details through the Ruthenium Hair website.

6. Delivery

Delivery arrangements for products purchased through eBay are governed by the delivery information provided in the relevant eBay listing and applicable eBay policies.

Delivery times may vary depending on the product, destination, shipping service, and circumstances outside our control.

7. Returns, Refunds and Cancellations

Returns, refunds, cancellations, and related customer rights for purchases made through eBay are handled in accordance with the applicable eBay policies and the terms stated in the relevant eBay listing.

For eBay purchases, customers should use the appropriate eBay process to request a return, refund, cancellation, or resolve a transaction-related issue.

Nothing in these Terms & Conditions limits any statutory consumer rights that apply to your purchase.

8. Website Use

You agree to use the Ruthenium Hair website lawfully and responsibly.

You must not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to gain unauthorised access to the website or its systems.

• Copy, reproduce, or commercially exploit our website content without permission.

• Interfere with the operation or security of the website.

• Use our website to distribute malicious software or harmful content.

9. Intellectual Property

Unless otherwise stated, the content of the Ruthenium Hair website, including our branding, logo, photographs, text, graphics, product descriptions, and design, belongs to Ruthenium Hair or is used with appropriate permission.

You may not reproduce, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites, including eBay.

We are not responsible for the content, availability, security, or privacy practices of third-party websites. Your use of third-party websites is subject to their own terms and policies.

11. Limitation of Liability

We will take reasonable steps to ensure that our website operates properly and that the information provided is accurate.

However, we are not responsible for temporary website interruptions, technical problems, third-party website issues, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful or would affect your statutory consumer rights.

12. Privacy

Any personal information collected through the Ruthenium Hair website will be handled in accordance with our Privacy Policy.

Where you proceed to purchase through eBay, your personal information may also be processed by eBay in accordance with eBay's privacy policies.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will be published on this page, with the date of the latest update shown at the top.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

15. Contact Us

If you have questions about these Terms & Conditions or Ruthenium Hair, please contact us through the contact details provided on our website.

Ruthenium Hair
Quality Hair. Confidence. You.